bazi77 Privacy Policy

★ How We Protect Your Data

bazi77 applies industry-standard technical and organisational measures to keep your personal information secure at every stage — from collection through to storage and deletion.

1 Personal Data We Collect

When you register for a bazi77 account, make a deposit, place a bet, or contact our support team, we may collect the following categories of personal data:

1.1 Identity & Contact Information

• Full legal name, date of birth, and gender
• Residential address (including city, district, and postal code within Bangladesh — e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar)
• Email address and mobile phone number
• Government-issued photo identification (National ID, passport, or driving licence) — collected during KYC verification

1.2 Financial Information

• Deposit and withdrawal transaction records, including amounts in ৳ BDT or cryptocurrency equivalent
• Mobile financial service account references (bKash, Nagad, Rocket, Upay) — account numbers are stored in masked form
• Bank card details (Visa, Mastercard) — card numbers are tokenised; full card data is never stored on bazi77 servers
• Cryptocurrency wallet addresses used for deposits and withdrawals
• Source-of-funds documentation submitted during enhanced due diligence checks

1.3 Technical & Usage Data

• IP address, device type, operating system, and browser type
• Session timestamps, pages visited, and navigation paths on the bazi77 platform
• Game history, bet amounts, win/loss records, and wagering activity
• Login timestamps and authentication logs
• Cookies and similar tracking technologies (see Section 7)

1.4 Communications Data

• Records of your communications with bazi77 customer support, including live chat transcripts and email correspondence
• Survey responses, feedback submissions, and voluntary information you provide when participating in promotions

2 How We Use Your Personal Data

bazi77 uses the personal data we collect for the following purposes:

• Account Management: To create, verify, and maintain your bazi77 player account, including identity verification (KYC) and age verification to ensure compliance with our 21+ requirement.
• Service Delivery: To process deposits and withdrawals, settle bets, award bonuses, and provide access to all bazi77 games including cricket betting, live casino, slots, crash games, and fish shooting games.
• Customer Support: To respond to your enquiries, resolve disputes, and deliver technical assistance through our 24/7 support team.
• Security & Fraud Prevention: To detect, investigate, and prevent fraudulent activity, money laundering, account sharing, and other prohibited conduct as described in our Terms & Conditions.
• Legal & Regulatory Compliance: To comply with applicable anti-money laundering (AML) obligations, record-keeping requirements, and any lawful requests from competent authorities.
• Platform Improvement: To analyse usage patterns, improve site performance, personalise your experience, and develop new features that better serve Bangladeshi players.
• Marketing & Promotions: To send you relevant promotional communications about bazi77 offers, seasonal bonuses (e.g., Eid, Pohela Boishakh, BPL season promotions), and platform updates — but only where you have provided your consent to receive such communications. You may withdraw this consent at any time by contacting [email protected].
• Responsible Gaming: To monitor player activity and identify signs of problem gambling, enabling us to apply protective measures such as deposit limits, cooling-off periods, or self-exclusion as detailed on our Responsible Gaming page.

3 Legal Basis for Processing

bazi77 processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform the contract between you and bazi77, including account creation, payment processing, and game delivery.
• Legal Obligation: Processing required to comply with applicable legal and regulatory obligations, including KYC, AML checks, and financial record-keeping.
• Legitimate Interests: Processing carried out in the legitimate interests of bazi77, such as fraud detection, security monitoring, and platform analytics — provided these interests are not overridden by your own data protection rights.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for direct marketing communications and the use of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

4 Sharing Your Data with Third Parties

bazi77 does not sell your personal data to third parties. We may, however, share your data with the following categories of trusted partners and service providers, strictly on a need-to-know basis and subject to appropriate data protection agreements:

• Payment Processors: Mobile financial service providers (bKash, Nagad, Rocket, Upay), card networks (Visa, Mastercard), banks (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, and others), and cryptocurrency processing infrastructure — to facilitate deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and age verification service providers who assist in verifying player identity and preventing underage gambling.
• Game Technology Providers: Licensed game studios (including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, Spribe, and others) may receive limited session data necessary to deliver their games on the bazi77 platform.
• IT Infrastructure & Security: Cloud hosting, cybersecurity, and data analytics providers who support the technical operation of the bazi77 platform.
• Legal & Regulatory Authorities: Law enforcement agencies, financial intelligence units, or regulatory bodies where disclosure is required by applicable law or pursuant to a valid legal order.
• Professional Advisers: Lawyers, auditors, and accountants who provide professional services to bazi77 and are bound by confidentiality obligations.

5 Data Retention

bazi77 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

• Active Account Data: Retained for the lifetime of your bazi77 account and for a period of five (5) years following account closure, in accordance with financial record-keeping obligations.
• Transaction Records: Deposit, withdrawal, and betting records are retained for a minimum of five (5) years to comply with AML regulations.
• KYC Documentation: Identity verification documents are retained for five (5) years following the end of the business relationship.
• Customer Support Records: Communications with our support team are retained for three (3) years from the date of the interaction.
• Marketing Consent Records: Records of your marketing preferences and consent are retained for as long as your account remains active and for two (2) years following your withdrawal of consent.
• Technical Logs: Server logs, access logs, and security event records are retained for ninety (90) days unless an active investigation requires longer retention.

When personal data is no longer required, bazi77 will securely delete or anonymise it in accordance with our internal data disposal procedures.

6 Your Data Rights

As a bazi77 player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our data team at [email protected] with the subject line "Data Rights Request":

• 👁️
  Right of Access — You may request a copy of the personal data bazi77 holds about you, along with information about how it is being processed.
• ✏️
  Right to Rectification — If any personal data we hold about you is inaccurate or incomplete, you may request that we correct it without undue delay.
• 🗑️
  Right to Erasure — You may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• ⏸️
  Right to Restrict Processing — You may request that we restrict the processing of your personal data in certain circumstances, for example while a rectification request is being resolved.
• 📦
  Right to Data Portability — Where processing is based on your consent or on a contract, you may request that we provide your personal data in a structured, commonly used, machine-readable format.
• 🚫
  Right to Object — You may object to the processing of your personal data where bazi77 relies on legitimate interests as the legal basis, or where data is used for direct marketing purposes.
• ↩️
  Right to Withdraw Consent — Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.

bazi77 will respond to all data rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 60 days, in which case we will notify you of the extension and the reason for it.

7 Cookies & Tracking Technologies

bazi77 uses cookies and similar technologies (such as pixel tags and local storage) to operate the platform, remember your preferences, and analyse how players use our services. The table below summarises the types of cookies we use:

You can manage your cookie preferences through your browser settings at any time. Please note that disabling essential cookies may impair the functionality of the bazi77 platform. For full details on how to manage cookies in your specific browser, refer to your browser's help documentation.

8 Children & Minors

bazi77 is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 21. Our registration process includes mandatory age verification steps to prevent underage access. If bazi77 discovers that personal data has been collected from a person under the age of 21, that account will be immediately suspended, any funds held in the account will be handled in accordance with our Terms & Conditions, and the associated personal data will be deleted without undue delay.

If you are a parent or guardian and believe that a minor has registered on bazi77 without your knowledge, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

9 Security Measures

bazi77 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers
• Encryption of sensitive data fields at rest, including identity documents and payment references
• Multi-factor authentication (MFA) for internal staff accessing player data systems
• Regular penetration testing and vulnerability scanning of bazi77 infrastructure
• Strict role-based access controls ensuring that only authorised personnel can access personal data
• 24/7 security monitoring and automated anomaly detection systems
• Formal incident response procedures with defined timelines for breach notification

In the event of a personal data breach that poses a risk to your rights and freedoms, bazi77 will notify affected players without undue delay and will take all necessary steps to contain the breach, assess its impact, and prevent recurrence.

10 Third-Party Services & Links

The bazi77 platform integrates third-party game content from providers including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe. When you play games provided by these studios, those providers may process limited technical data — such as session identifiers and game result data — as necessary to deliver and maintain the game. Each provider operates under its own privacy policy and data protection framework. bazi77 is not responsible for the privacy practices of third-party game providers, though we contractually require all providers to maintain appropriate data protection standards.

11 Changes to This Privacy Policy

bazi77 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the services we offer. When we make material changes, we will notify registered players via email or through an in-platform notification at least 7 days before the changes take effect. The "Last updated" date at the top of this page will always reflect the most recent revision.

Your continued use of the bazi77 platform after the effective date of any revision constitutes your acceptance of the updated Privacy Policy. If you do not agree to the revised Policy, you must cease using bazi77 and may request account closure by contacting [email protected].

12 Contact Us About Privacy

If you have any questions, concerns, or complaints about this Privacy Policy or about how bazi77 handles your personal data, please contact our dedicated data protection team:

• Email: [email protected] (subject line: "Privacy Enquiry")
• Response Time: We aim to respond to all privacy-related enquiries within 5 business days.
• Data Rights Requests: Please include "Data Rights Request" in your subject line and provide your registered account email address so we can verify your identity.

For responsible gaming concerns specifically, please visit our Responsible Gaming page or contact our player welfare team using the same email address above, with the subject line "Responsible Gaming Support".